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Fabienne Puppin

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Activity overview

Latest activity by Fabienne Puppin
  • Fabienne Puppin created a post,

    Cookie Anpassungen / Cookie adjustments

    In deinem Event hast du die Möglichkeit die Cookie Benachrichtigung für deine Website zu aktivieren. Neu kann der Gast selbst auswählen, welchen Cookies er zustimmen möchte. Folgende Cookies werden...

    • 1 follower
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  • Fabienne Puppin created an article,

    How can I embed a video (full responsive)?

    On your event website in evenito you can embed any content using an embed code and the "Source" function. Example Youtube: 1. Look for the video you want to embed on your website.2. Click "Share" o...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    How can I test my event before sending?

    From experience, we recommend that you test the event at least one week before sending the first email or starting ticket sales. This is in addition to the articles "Create your first event".  Make...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    How can I change the registration deadline?

    The registration deadline can be set for each category. Select "Categories" in the left navigation of the event and change the date in the "Deadline" column of the desired category.  If the ticketi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    How do I refund a ticket?

    In order to be able to refund a payment to a customer's credit card, please contact our support (support@evenito.com). Please sent us the following information:  Account Name Event Name Participan...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    What is the recommended size for images in the tool?

    This depends on where. Basically the resolution should be as good as possible and the size as small as possible. The larger the image, the longer the loading process. Many formats and sizes are pos...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    What is the difference between the salutation and the participant greeting

    This article describes the difference between the salutation and the participant greeting as well as the use of the corresponding placeholders. You will also find an overview of where these can be ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    Why are emails being delivered to the spam folder? / SPAM Factsheet

    Source: Sendinblue (email server) As an email sender, your reputation is the most important thing that determines whether your messages will reach the inbox. Your reputation is based on three prima...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    Will I be notified if a guest's email address is incorrect or an email has not arrived?

    No, you won't be notified. You can find more details about mail dispatch and status as follows: Click on "Emails" Select the mail you want to check Click on "Logs" Download the Excel (click on the...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Fabienne Puppin created an article,

    Why can't I send mails?

    That e-mails can be sent from the event, the following must be set: 1. Event must be set to active. This can be done by clicking on "ACTIVATE EVENT" in the upper right corner. 2 The mails must be a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes