Webevent recommended system requirements

Before you start or participate in a webevent, check your device and system here.

To ensure a high quality experience, your computer and internet connection speed should meet the following recommended system requirements.

Overview

  • Internet connection - broadband wired or wireless (3G or 4G/LTE)
  • Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
  • Webcam* - built-in, USB plug-in

*Webcam and microphone are only required for those speaking and broadcasting video.

We recommend  you not to participate the webevent with a tablet or mobile phone, but with a computer or laptop.

Windows

To use the webevent tool you’ll need:
  • Windows 10, Windows 8 or 8.1, Windows 7
  • Chrome, Firefox, Microsoft Edge (Chromium based only, version 79 and up), Internet Explorer 11 (Requires client download and installation)
  • Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3

Mac

To use the webevent on your Mac, you’ll need:
  • Mac OS X, macOS 10.9 or later
  • Chrome, Firefox, Edge, Safari (coming soon)
  • Intel processor 64-bit and 512 MB of RAM

Chrome OS

The webevent tool works directly through the Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
  • Chrome
  • 2GB Ram

Bandwidth Recommendations

The bandwidth used by the tool is optimized to deliver the best experience based on your network:
  • Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
  • Participate with microphone: 1.5Mbps upload, 2 Mbps download
  • Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download

Firewall

To participate in a webevent real time session, please ensure that the location you are connecting from allows streaming and downloading of real time video. 
  • UDP
  • TCP: 80, 443
  • HTTP: 80, 443

Cookies

Cookies must be enabled in order to use the webevent platform. Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.
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