FAQ - Emails

Why can't I send mails?
That e-mails can be sent from the event, the following must be set: 1. Event must be set to active. This can be done by clicking on "ACTIVATE EVENT...
Mon, 19 Aug, 2019 at 2:15 PM
Will I be notified if a guest's email address is incorrect or an email has not arrived?
No, you won't be notified. You can find more details about mail dispatch and status as follows: Click on "Emails" Select the mail y...
Mon, 19 Aug, 2019 at 3:18 PM
Why are emails being delivered to the spam folder? / SPAM Factsheet
As an email sender, your reputation is the most important thing that determines whether your messages will reach the inbox. Your reputation is based on thre...
Fri, 30 Aug, 2019 at 3:24 PM
What is the difference between the Salutation and Participant Greeting?
This article describes the difference between the salutation and the participant greeting as well as the use of the corresponding placeholders. You will als...
Tue, 22 Oct, 2019 at 5:32 PM